Utilities

Water–Utility Billing

311 27th Avenue

601.484.7173

Fax 601.484.7177

Water Bill Questions

601.484.7173

The Utility Billing Division reports to the City Clerk in the Finance and Records Department. We are responsible for getting meters read and bills out to the customers. Our team is available to assist you should you have any questions.               

Customers are welcome to call our office should they need to discuss their bill, need information about their meter, or need information about a leak adjustment. 

We offer EFT Bank Draft (from your checking account) as a way for you to pay your bill. Please see the form below. This will be an automatic monthly draft.  Bank draft is convenient when you are busy or traveling. This is available for you to sign up for at any time.

We also offer Online Bill Payment at utility.meridianms.org. Use the Express Payment option to pay by credit card or check. You may also register for online account inquiry.

Your bill includes water, sewer, and garbage fees. Payment is due within 14 business days of billing.
 

Rates:

Water is billed at $4.24 per 1,000 gallons for the first 2,000 gallons and $4.60 per 1,000 gallons over 2,000 gallons. 

Sewer rates are the same as water (except during the period of May 1 through October 31, when sewer rates will not exceed the average sewer rate paid for the previous six-month period.)
 

Minimum Bills:

There is a minimum monthly bill requirement based on meter size. Most residential meters are 5/8 of an inch. The minimum bill for this size meter would be $28.96:

  • Water—$8.48
  • Sewer—$8.48
  • Garbage—$12

 

Service Charges are:

  • $5—Late fee if bill is not paid on or before the due date
  • $30—Reconnection charge due to a delinquency-related shutoff
  • $30—Reconnection charge for a locked meter
  • $50—Reconnection charge when meter has been pulled
  • $40—Returned check/bank draft fee

 

The following link may be used to access the Annual Drinking Water Quality Report: (Finance & Records Reports Page).

Garbage Collection

601.485.1970

Southern Waste-A Waste Pro Company

601.483.9777

The City of Meridian contracts solid waste collection to a private company. The present contract is with Southern Waste-A Waste Pro Company. You may also report your problems electronically by utilizing the trac EZ system by way of the links below. This system will respond to you by acknowledging your e-mail when action is taken.

trac EZ Links:

 

Collection Service:

Garbage collection and rubbish/bulky waste pickup occur on the same day once a week. Recycling is picked up every other week on the same day as your other services. ALL ITEMS MUST BE ON THE CURB BY 7 A.M. FOR PICKUP.

 

City of Meridian Solid Waste Regulations


Garbage:
  • Each cart must be at curb by 7 a.m. and removed after collection.
  • The following types of garbage will be picked up: normal household refuse, which shall include refuse from the table and stove and small amounts of paper from the kitchen and bathroom.
     
Recycling:
  • All recycling will be collected curbside and shall be in the approved recycling bin provided and shall be placed within five feet of the curb or roadway by 7 a.m. for collection and removed after collection.
  • Acceptable items: All forms of paper that have not touched food like newspaper, cardboard, magazines, and office paper; #1 and #2 plastic bottles without caps (look for the #1 or #2 symbol on the bottom of the bottle); aluminum cans, rinsed; tin cans, rinsed with no lids; glass bottles/jars, rinsed with no lids, corks, or rings.
  • Unacceptable items will not be picked up.
     
Rubbish/Bulky Waste:
  • Your rubbish/bulky waste should be placed curbside in a location unobstructed by overhead wires, water meters, mailboxes, and other items that could interfere with efficient collection efforts.
  • Each container must be at curbside by 7 a.m. and not exceed 60 pounds in weight.
  • Acceptable items: All vegetative matter resulting from residential yard and landscape maintenance, to include tree and shrub trimmings, grass clippings, and small tree branches not to exceed 8 inches in diameter per branch.
     
Holidays:
  • Thanksgiving Day
  • Christmas Day
     

*If your collection day falls on one of the above holidays, your collection service will be rescheduled, and a notice will be provided in the newspaper of the rescheduled day.

Call Before You Dig

1.800.227.6477 or 811

Power Outage/Trouble 24 Hours

1.800.487.3275

Mississippi Power Company

Customer Service 24 Hours

2401 11th Street

1.800.532.1502

East Mississippi Electric Power Association

2128 Highway 39 North

601.483.2276

Service Department

1702 6th Street

601.693.6334

Engineering & Construction

1701 6th Street

601.693.6332

Emergencies & After Hours

601.693.6334

Customer Service

1701 6th Street

601.693.6331

Atmos Energy

601.693.6331

Galaxy Cablevision

1.800.365.6988

DirecTV

1.866.505.9387

Comcast Cable of Mississippi

909 24th Avenue

601.693.2366